The National : THE NATIONAL Issue 2 2008
THE AUSTRALIAN NATIONAL DRYCLEANER & LAUNDERER, MARCH/APRIL 2008 7 I would like to thank all those drycleaners who were able to find the time to attend the first 2008 Plant Visit on Tuesday night at Cabrini Drycleaners in Hawthorn. It was great to see about sixty dry- cleaners from across Melbourne all in one place, discussing with other drycleaners their issues and hopefully finding an answer. I feel sure you were able to take home a new idea or tip for your business and just being able to meet new operators is always useful. David Gandolfo from Cabrini Drycleaners toured everyone through the plant and gave a most informative presentation on his background, how the business is managed and some of his management and operational processes. Following the plant visit Andrew Bradley and Ian Griffiths, (Stelco) gave a top class presentation in a workshop format on 10 care labels, problem fabrics and cleaning procedures. This presentation generated much interest from the audience, and gave everyone an opportunity to pick up new ideas, including pricing points and customer service. I congratulate David and his staff on the cleanliness and layout of this plant and I know I am not alone in my comments. Please mark on your calendars the next events. June 21 & 22 Bendigo Plant visits and workshop July 23 DIA (Vic) Trade Show at the Manningham Centre. Launch of DIA(Vic) Drycleaning Awards Information on these events will come on a regular basis. To make communications much faster I would encourage all drycleaners to send Ruth your email address, if we do not have it please send it to firstname.lastname@example.org This will enable us to communicate with you so much faster. Once again, thank you for attending, I am also pleased we were able to keep to the time- table so it was not a late night. I trust you found the night interesting and I will look forward to seeing you at the next functions. Regards Dan Smith President DIA ( Vic) Cabrini Plant Visit & Information Sharing Session Drycleaning Institute of Australia - Victoria W: http://drycleanersvic.com E: email@example.com Above: Part of the large crowd who listened intently to Andrew Bradley and Ian Griffiths (Stelco) who gave a top class presentation in a workshop format on care labels, problem fabrics and cleaning procedures, along with David Gandolfo of Cabrini Drycleaners, who conducted an informative tour of the plant. Below: David Gandolfo explains how Cabrini Drycleaners is managed and some of the operational processes.
THE NATIONAL Issue 3 2008