The National : THE NATIONAL Issue 2 2008
Kerry Started training laundry workers back in 1995 where she was invited to be one of five workplace trainers across Australia to be involved in the AVTS Pilot Project Australia developing the curriculum for the formal qualification Textile Care Certificate -- Laundries. In this role Kerry travelled all over Australia with Industry experts visiting laundries to develop the content for the program for the program and developed many networks within the industry that she still holds today. In 1997 Kerry participated in the much sought after Filterfab Overseas Study Award. Kerry competed against a large number of applicants in SA and became the State Finalist, she then went on to win the National Finals in Tasmania, which included a 5 weeks overseas study award. Kerry during the overseas trip attended a 5 day course on Laundry Terminology at the Fabric Care Research Association in Harrogate UK. Kerry's relationship today with Anthony Kingsley from Filterfab the Industry Champion is much due to the appreciation Kerry has for the Industry and Filterfab Pty Ltd. Kerry King and Anthony Kingsley have worked together in the Industry for over 5 years on Association Conferences, Meetings, Newsletters and have regular contact through various networks including holding meetings on site in individual industry locations on a monthly basis, by holding meetings in various individual laundries we have the opportunity to talk about new initiatives within the industry. Our Plan Anthony and Kerry successfully applied for a federal grant to develop an eLearning solution. This Grant was matched dollar for dollar by Filterfab The Content needed to be made available in the simplest form possible with very minimal reading required as well as computer skills required to absorb the information. It also needed to be engaging enough to attract as well as keep the attention of users not used to eLearning material. We widely used Interactive Flash animation with carton characters and real ironer backgrounds to get over the most important points. The training is interactive the user needs to make the correct choices to proceed through the programme. At the end of the training the user will have to complete a multi choice quiz. If all is good a certificate of attainment time and date stamped with the users name will print on the local printer with an extra copy for employer records. The problem as we see it is that our industry has a high turnover of workers in a massive range of locations. These workers often have low literacy and need to be able to actually demonstrate they have taken in what has been learnt. Ideally Ironer training should be done on employees first day of work otherwise it might be too late!! We need to be able to deliver training direct to the workers 36 THE AUSTRALIAN NATIONAL DRYCLEANER & LAUNDERER, MARCH/APRIL 2008 Ironer Fatality - media view Source: NINE news • Vic laundry worker crushed by rollers • The death of a man who was crushed between rollers was "entirely avoidable", Victorian workplace safety authorities said. • The St. Albans man was working on a linen-drying machine when he fell between the machine's rollers. • Mr. Merritt said an investigation into the incident was ongoing. • "Our experience at WorkSafe is that there is likely to be very little mystery surrounding an incident like this. There will have been some indicators perhaps," he said. • "WorkSafe takes these matters particularly seriously as they are entirely avoidable." • "The early indications are that he is Vietnamese." • "He arrived in the country earlier in the year ... therefore there will (likely) be issues around English and instruction." • There were workmates around at the time of the death, Mr. Merritt said. • He said it was important that machines were properly guarded and employees must have appropriate training and supervision, in their own language if necessary. The box at right illustrates typical comments from WorkCover and media and how the tragedy was reported in the media.
THE NATIONAL Issue 3 2008