The National : APRIL MAY JUNE 2016
A drycleaner contacted me recently to discuss a problem with a customer, a pair of trousers, and what the cleaner regarded as silverfish damage. The client thought otherwise and blamed him. This time of year, when woollens from last year are coming out of the closet, it is not uncommon to find insect damage. Too often garments are put away without having first been cleaned. Larvae will feed on minute food deposits present in stains. I wrote to my gentle reader in the following terms and provided general assistance. (The links are live.) I should add, your trade association can generally provide this as part of your Membership. “Thank you for your call today, it was very good to talk with you again. I have looked up some useful sources of information on silverfish dam- age that you might find help- ful in your customer dispute. http://silverfishbugdam- ages.blogspot.com.au/2011/ 03/just-what-damage-does-sil- verfish-bug-do.html To obtain a TABS bulletin, you should be a Member either of DLI in the USA, the authors, or DIA in Australia. You can belong to DLI independently, of course. However, since a quick Google search turned up this TAB online, I am happy to pass it on. You are possibly unaware but the DLI now has an App for stains and garment damage available to its members. You can read about this here: http://www.dlionline.org/app The Encyclopaedia is also included, with all TABS. http://www.dlionline.org/Ency clopedia-of-Drycleaning If you would like to talk with the new CEO of DIA, Brian Tonkin, telephone him on (03) 5908 4921or try the website for further information. www.drycleanersweb.com.au 18 THE AUSTRALIAN NATIONAL DRYCLEANER & LAUNDERER APRIL MAY JUNE 2016 Silver Fish Damage: Communicating with your Disgruntled Client TABS INTERNATIONAL FABRICARE INSTITUTE BULLETIN WHAT IS THE PROBLEM? Sometimes surface fibers are lost, or mysterious holes appear in a fabric. The damage often can- not be readily explained. WHAT DOES IT LOOK LIKE? Usually, the damage appears as small holes in the fabric. Sometimes the holes do not work com- pletely through the fabric, but they appear as small veins or trails across the surface. WHAT CAUSED IT? This type of damage is most likely caused by insects. Insect damage is a common occurrence on wool fabrics, but it may also occur on other fabrics, especially if stains are left on the gar- ment. Moth larvae are known for feeding on fibers or stains. However, beetles, silverfish, cockroaches, and other insects may also cause damage to fabrics. In most instances, this type of damage occurs over a period of time while the garment is in storage. While feeding on the fab- ric, the insect will weaken or cut the surface fibers. During the agitation of alater care process, the weakened fibers will be removed, leaving vis- ible damage. CAN IT BE PREVENTED? There are several precautions that may help to prevent insect damage. First of all, it is important that all food and beverage stains are removed pri- or to storage so as not to attract insects. Using moth crystals or balls or storing clothes in a cedar chest or cedar closet, which gives off an offensive DAMAGE FROM INSECTS IFIBULLETIN—TEXTILEANALYSISBULLETINSERVICENO.238 odor to many bugs, may also be useful. A variety of temporary moth proofing finishes can also be applied to clothes during drycleaning. WHO IS RESPONSIBLE? The owner of the damaged garment is usually responsible for this damage since it occurs over a period of time during conditions of storage. IS THERE A REMEDY? Unfortunately, insect damage can leave multiple “ trails” or holes, which may make the cost of any reweaving or repair prohibitive. Ì TABS—238 May 1997 Insect damage usually appears as small holes in the fabric. Moth larvae feeding on stains is the most common cause of this type of damage. © International Fabricare Institute, 1997. Printed in the United States. All rights reserved. No part of this work may be reproduced in any form or by electronic or mechanical means including information storage and retrieval systems without permission from the publisher.
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