The National : JUNE-SEPT 2017
CCTV Barry also spoke about CCTV, and how it can reduce issues across a variety of areas. Despite background investigations and interviews, no manager can ever be 100% sure that an employee won’t steal anything. Observing and playing back recorded video on your security system allows you to identify cases of employee theft. For instance, DCME Dvr (digital video recorders) has the capability to overlay receipt text from a till onto the video images captures, as items are scanned in real-time. This can eliminate instances of employee theft, where cashiers pass off high value items as a lower value item, pocketing the difference. Customers who know the dry cleaning store is equipped with CCTV are also less tempted to assume or participate in incorrect quantities of items being dropped off or picked up. The images are clear, not like the grainy old style ones. You can pass stained items across the scanner to record them against the docket, so that disputes where it is maintained a garment was not stained can be resolved easily. There are many benefits of installing cctv in your workplace, and they are also able to capture instances of bullying or abuse of staff by other staff or customers. Talk to Barry today about how your business could benefit from cctv. Barry’s talk included The Smartbox auto garment item retrieval system which Barry designed for small to medium dry cleaning outlets. This system is aimed at minimising mistakes with assembling of orders. The process minimises mistakes by all allowing the computer system to take control and allocate tickets to slot numbers which allows the computer retrieval system to move as the items are scanned on the mini garment conveyor. Interested? DIA WA held an excellent seminar in Perth, and we will present more in the Report. 34 THE AUSTRALIAN NATIONAL DRYCLEANER & LAUNDERER JUNE JULY AUGUST SEPTEMBER 2017 Peter Pelleri explains aspects of his DCME system to George and Tony from Quality Drycleaners, as Barry Deacon looks on. Maz and Shu from Eurostar Dry Cleaners, Darlinghurst. Great to see Cass and Helen from Impress Laundry and Dry Cleaning, Bondi.
DRY CLEANER MAY 2017