The National : OCTNOVDEC2017 DRYCLEANER
complaints. Michael added “It is important how much people expect to pay for cleaning of a wedding gown. They probably don’t factor in the 2 or 3 hours of spotting, the cost of the operator, the cost of the machine, the time and money taken to press the garment. If you stuff it, you have bought it, so be very careful. Brian Tonkin said in the Fair Claims Guide, by DLI, the maximum replacement cost allowed for a wedding gown is 50%. It is an occasion gown, a one off event. However, the bride might feel differently, and so might the Small Claims magistrate, or equivalent. n COMING NEXT ISSUE DANIEL HAYS You think your boiler is efficient? Think again. Just 2 mm of scale on the interior of the boiler can drasti- cally reduce it’s efficiency. And that means dollars for you. Lots of. Have you insulated your presshead? Lagged your pipes? Learn why this is essential. Steam is not just heated water, it is a cost that might be costing YOU far too much. Every. Single. Hour. Thought about wet cleaning but not sure if it is for you? Listen up. BRIAN SMITH Brian’s enthusiasm for our indus- try, and his company, shine through every time he speaks. Brian explained innovations in our indus- try and what they have meant in terms of customer loyalty, and bringing in new business. Locker boxes are becoming even more prevalent. See their website movie here! http://www.dccs.com.au/prod- ucts/lockers/ DARREN HENRY A major article is coming to you in our Jan/Feb 2018 issue direct from EGP Solutions. It will explain how you can access solar power virtually free of charge. Interested? n THE AUSTRALIAN NATIONAL DRYCLEANER & LAUNDERER OCTOBER NOVEMBER DECEMBER 2017 13 It’s not just the parish priest that hates confetti .... your spotter will have a hell of a time getting the dye out of that beautiful gown! Just ask Darren! John was open to questions and discussion on his views on cleaning and costing.
JAN FEB MARCH 2018 DRYCLEANER