The National : DRYCLEANER JAN APRIL 2019
THE AUSTRALIAN NATIONAL DRYCLEANER & LAUNDERER JANUARY FEBRUARY MARCH APRIL 2019 17 and utilise SOP, Standard Operating Procedures. DI provides Members with SOPS for basic business practice. Laundry Practice Just like with WorkCover. OSH, staff must understand and follow procedures such as wearing PPE. (Personal Protectives Equipment). It is not enough for you to provide it to your employees, you must mandate and supervise the use of it. Supply, instruct, and insist. Damage to employees which occurs because they didn’t use PPE (e.g. chemical splash in the eye resulting in damage) is on you. You can’t say “I told them to but they didn’t want to.” Robert is about to drop temperatures with his new chemicals, so he has to increase the wash time, or increase the chemical activity. drycleaners who are looking to take on Commercial Laundry work need to understand that in doing so they are respondent to the ASNZ: 4126 “Laundry Standard” which governs hygienic practices in the laundry, and in vehicles, how used linen is handled, and how clean linen is kept separate what temperatures fabrics must be washed at, in what types of chemical, and for how long. In other words, you don’t just decide to do laundry work for the local B&B, massage parlour, dental clinic, backpacker hostel or doctors offices, without a good deal of research. Do you have the right laundry equipment? What about ironing sheets and pillow cases? How large is your dryer? Do you understand Sinners Circle, the relationship between Time, Temperature, Chemicals and Mechanical Action in the wash process. You should not have less than 2 metres between the washers and any dirty linen, and the dryers or any clean linen. Think about it. Regardless of whether a bag has come in from an abattoir or an Air B&B you don’t Know what is on those linens. Are you flicking them in the air? What is in the air, where is it settling? Can you be unwittingly contaminating clean linen stocks? Where is it going and what are the repercussions for clients, and your business, in the event of an infection event? And then there is the aged care and hospital environment. If there is an outbreak of gastro, they may look at you. It is probably their own kitchen staff but they will look for a scapegoat. There are unique challenges with medical linens, so ensure staff use the PPE. Trucks, and trolleys must be disinfected, and you must record the how when and where it was done, and sign for it. How do you separate your clean trolleys and soiled trolleys? Can you ensure your truck is cleaned after bringing in soiled linen, before it takes out clean linen? Can you run two trucks and always keep them separate? Think about your plant. If you start taking in linen, where will you keep it? Will it be dropped onto concrete floors/? The staining from concrete is a real problem. Laundries present a greater fire risk than drycleaners. Clean lint filters every load if doing towels. Ensure rafters, under machinery and all surfaces are vacuumed regularly to remove lint and fluff, which acts like a wick in the event of fire, spreading it to the furtherest reaches of the plant in no time at all. It’s not all bad! You can use your adherence to th Standard as a selling point, particularly with customers who increasingly ask for such assurances. Say “We launderer in accordance with the Australian Laundry Standard ASNZ:4161/2000.” Decide on your business direction, and if you want to go into laundry, seek advice. The Laundry Association Australia (LAA) is easily contacted. Shirley and I are both on the Board of Directors, as is Robert Fraser. (NB: Robert has since left the industry, and Pam Cosker of Blueline is now a Board Member). Roger Smith said “Thank you Kerryn, as always, very informative and a great session.” In conclusion, Brian Tonkin said today had been a real eye opener and thanked both Sandro and Kerryn for their sessions. Brian also thanked Shirley Naylor for her endeavours in approaching Robert Fraser to secure a tour of Blueline Linen, and in organising speakers Kerryn and Sandro.
DRYCLEANER DECEMBER 2018
DRYCLEANER MAY AUGUST 2019